Tenant inforMaTION
AND SRG-PM QUALIFICATIONS
We are proud to operate in full compliance with the Equal Housing Opportunity and Fair Housing laws. We welcome all applicants and do not discriminate based on race, color, religion, sex, disability, familial status, national origin, or any other protected characteristic. All prospective tenants must meet our standard qualifications, which include a satisfactory credit history, proof of stable income, positive rental references, and a clear background check. Our goal is to ensure a respectful, safe, and welcoming community for everyone.
Screening Policies & procedures
To schedule a showing, please send a copy of your photo ID, along with the property address and your availability, to management@srg-pm.com
Before you apply for a rental property managed by SRG-PM, please take a moment to review our Safety Policy as well as our Screening and Application Procedures.
All persons 18 years of age and older must submit an application to rent and pay the $59 non-refundable screening fee.
A security deposit of one full month's rent plus an administrative fee of $200 is due at the time of approved application and lease signing.
A full first month’s rent plus any additional applicable fees are required 24 hours prior to key release, regardless of the date of move-in.
Household income must be at least 3x the monthly rent and verifiable. 620 minimum credit score.
Pro-rated rent is charged in the second month of tenancy. Lease terms very by property.
If pets are accepted at the property for which you are applying, this is determined by the landlord, and managed in compliance with our pet policy. All tenants (with or without household pets) must complete a profile on PetScreening.com.
For further detail or more information on any of these policies or procedures, please click here.
A COMMUNITY-CENTRIC LIFESTYLE
Tenant Connect™ INITIATIVE
Our TenantConnect™ initiative goes far beyond basic property management. It fosters a strong sense of belonging through local meetups, city outings, virtual workshops, and access to a wider network across the Charlotte area—making our residents feel truly part of a community rather than just renters.
RIGOROUS TENANT SCREENING
Our multi-layered screening process —covering credit, criminal, rental history, and pets — ensures a high-quality, respectful tenant community. This translates to fewer conflicts, better property upkeep, and more predictable/stable living conditions.
FAIR + WELCOMING CULTURE
Our transparent compliance with Fair Housing laws and clear, objective qualification criteria (credit, income, references, background) sends a strong message: all tenants here are treated fairly, respectfully, and equitably. We aim to build trust with long-term tenants
24/7 SUPPORT + ACCESS
With our online portal, tenants can easily pay rent, submit maintenance requests, and stay in touch — with the bonus of 24/7 emergency maintenance included in your service packages. We offer peace of mine with this blend of convenience and responsiveness.
